by Jeff Bercume | Jan 17, 2018 | Laddawn Products, Laddawn.com
I love lemonade stands. There is something charming and nostalgic about supporting budding go-getters as they peddle the sweet summertime concoction. As a kid, the neighborhood crew would set up shop once or twice a season to try and make a few bucks. It was our first...
by Jeff Bercume | Jun 30, 2016 | Customer Service, Laddawn.com
It’s a trippy psychological occurrence and the reason why you trip over packaging on every call. You’ve probably experienced this already. Remember the last time you were in the market for a new car? You did some research, visited the dealership, and...
by Jeff Bercume | May 10, 2016 | Customer Service
Have you noticed how easy it is being a consumer these days? In our personal lives, our favorite consumer brands are finding ways to remove friction from the buyers journey. At home, doing research, comparing prices, seamlessly checking out, getting tracking info, and...