by Jeff Bercume | May 10, 2016 | Customer Service
Have you noticed how easy it is being a consumer these days? In our personal lives, our favorite consumer brands are finding ways to remove friction from the buyers journey. At home, doing research, comparing prices, seamlessly checking out, getting tracking info, and...
by Laddawn | Apr 18, 2016 | Customer Service, Inside Laddawn
Owen Richardson, our VP of Sales & Marketing, recently sat down with the great people at Plastic News to talk about what keeps us up at night. It should come as no surprise that the answer involves always striving to improve your experience with...
by Laddawn | Mar 17, 2016 | Customer Service, Laddawn.com
When we’re talking to our customers, we often attempt to explain our online packaging marketplace by using real consumer examples. Take Expedia.com, which shows you search results in a single set of options from multiple airlines. Consider how much data is...
by Laddawn | Mar 10, 2016 | Customer Service
We’re always striving to bring our distributors enhanced customer service and features that online shoppers have come to expect. We’re happy to announce that we’ve recently added capability to send you shipping notifications for any order placed...
